SHIPPING AND RETURNS
For standard shipping, please allow 5-7 business days after placing your order for delivery. For expedited, please allow 1-3 business days.
Our Kapwa Zine by Sari-Sari ships to USA and Canada.
At the moment, we unfortunately do not ship international for other items. If there is anything you'd like to enquire about please send us an email at email@example.com
RETURNS & EXCHANGES
**PLEASE SEE INDIVIDUAL PRODUCTS FOR SPECIFIC RETURN AND EXCHANGE NOTES** If nothing is listed, see below:
If for any reason you are not happy with your purchase, you may return the item(s) within 30 calendar days of purchase for an online store credit or a refund to your original method of payment.
To be eligible for a return, your item must be unwashed and unused, in the same condition it was received, with tags attached, and in original packaging. You must use your own method of shipping. We advise to use a shipping service that provides tracking information. Please note that the cost of original shipping is not included in your refund.
If your order is incorrect or you received the item(s) damaged, we will provide a full refund including the original cost of shipping and a return label. Please email firstname.lastname@example.org within 5 days of receiving your order with proof of incorrect item or damage.
If you wish to exchange your item(s), we suggest you place a new order for the new item(s) you want before returning your original purchase. This ensures the item is in stock.
Please allow 7-10 business days for your refund to reflect in your bank account. If you still haven't received the refund after 10 business days, please contact us at email@example.com.
Any items labeled "Final Sale" are not eligible for return or exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you.